Larry and his staff:
I would like to take this opportunity to commend you on the
work and services that you provide to pet owners in the Valley. Over
the period of time that we have came to you for your professional
services we were very pleased as a family with the quality,
consideration, and friendliness you have shown.
The card that we received from you and your staff upon the
death of Sasha was greatly appreciated and it showed our family that
not only do you provide a service but also you do care about the
lives of our family. The card we received was politically correct,
but you know that in this instance it was incorrect. Sasha was more
than a pet she was a member of the family.
The paw print was awesome to receive. Our family members were
touched that you did this for us. It is being framed and will be
with her picture on our wall.
I will try to recall the instances for you in which you made
Sasha’s life go from that of a beloved pet to a family member.
Upon our first visit for one of her annual check ups, while
waiting for Larry to come into the examining room, I asked his staff
“if they were going to muzzle Sasha the way she was muzzled at the
other vet’s office”. The staff replied that “if Larry deemed
it necessary to muzzle her he would”. For all of her visits not
once did the staff or Larry ever mention the word muzzle. As the
owner of a female german shepherd I was very pleased, and it showed
me that Larry and his staff had the experience and knowledge to give
Sasha any medical assistance to have a full and rewarding life.
Three or four times during her time here we have had
situations where it was imperative that we had to see Larry. Melissa
made sure that any time we had a medical or an injury that we deemed
important that Sasha see Larry, it was done without any long delays
so that she did not suffer and we as a family did not have to worry
Larry as our vet knew the condition that Sasha was in. Near
the end when we would watch her at home and see her struggle to do
the things that she had done for years and not be able to do them.
We were heartbroken and we knew what we had to do. When I walked
into the office that morning and told Debbie it was time, she saw
the hurt in my eyes as much as I seen the hurt in hers. Arrangements
were made. I never spoke to Larry until that afternoon when the
procedure was to begin. From the deepest regions of my heart I want
to thank you and your staff for not once questioning me. I thought
that Sasha would have to be examined before Larry would do this
procedure. But as I stated she was under his care for years and he
Debbie what can I say, I know you are a german shepherd owner
and I know you have had to do the same thing. Thank you for being
beside me as the procedure took place. Your comforting smile and
soothing voice telling Sasha how good she was reaffirmed what I
already knew. When I glanced over and saw a tear in the corner of
your eye, I knew our decision was the proper one and I was very
happy to have you there not only comforting Sasha but also me.
The poem that was included in our card He Set Me Free is a
keepsake. Along with that, and just this side of Heaven is a place
, makes our
loss easier to understand and cope with.
Thank you, Dr. Larry Hoscheit, Melissa, Ellen, Kate and
the LaCroix family and Sasha