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TUESDAY, JULY 18, 2006

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Exceed The Expectations Of Those Around You…

Editorial by Robert Kirwan



 


  
Red Aurbach is widely recognized as one of the best professional basketball coaches ever. His claim to fame does not simply rest in his knowledge of the game, but more importantly in his ability to instill a sense of pride in his players. During one of his pre-season speeches he instructed the players to “take pride in what you do. The kind of pride I’m talking about is not the arrogant puffed-up kind; it’s just the whole idea of caring – fiercely caring.”
  
   Imagine if everyone adopted this as their own philosophy of life. Imagine if everyone took genuine pride in what they do. Imagine if everyone showed that they actually cared about doing things right the first time and put a sincere effort into their work.
  
   It brings to mind a story I read about a very important motivational speaker who was hired to deliver a presentation on how to succeed in business to some corporate executives of one of the largest international companies in the world. He flew to New York City to make the keynote speech. Time was of the essence and his plan included a quick turnaround trip from and back to the airport.
  
   I will let the speaker tell you the story in his own words. “A spotless cab pulled up. The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me was for my use. He then showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Candid Camera!" Wouldn't you? I could not believe the service I was receiving! I took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell."
  
   "You bet," he replied, "I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my niche in life where I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day's work and done it well. I evaluated my personal assets and... wham! I became a cab driver. One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be GREAT in my business, I have to EXCEED the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'"
  
    The professional speaker wrote down the words of the driver and decided that this was going to be the introduction to his speech later on in the morning to those high-ranking executives. “To be good in business you can simply just meet the expectations of your customers. But, to be GREAT in any business, you have to EXCEED the customer’s expectations.”
  
    It doesn’t matter what you are doing in your life. Whether you are running a large corporation; typing out letters in an office; stocking shelves; working as a check out cashier at the grocery store; working as a nurse, or in any other occupation you can think of. It doesn’t matter whether you are cooking dinner as a chef in a fancy restaurant, or for your own family. It doesn’t matter if you are the gardener of a large estate, or you are cutting your own lawn. IF YOU TAKE PRIDE IN WHAT YOU DO…If you FIERCELY CARE about what you do…If you EXCEED the expectations of those around you…success and personal satisfaction will surely follow.
  
   Red Aurbach coached many winning teams in his professional basketball career with that philosophy. Imagine what we can do in our own little corner of the world with the same attitude.
  
   There is a story about God appearing to one of his disciples and telling him to go out and build a better world. The disciple said, “But the world is such a vast place and so complicated now. I am small and useless. What can I do to build a better world?”
  
   God in all His wisdom said, “Just build a better you.”
  
   Let this be your purpose in life: “To build a better you.”
  
   Have a good week!

ROBERT KIRWAN'S FOOD FOR THOUGHT
For a complete selection of stories and editorials that will help you to reflect upon life's priorities, inspiring you to take on the daily challenges you face very day...
Free Bus Transportation From Capreol to Desjardins' Food Basics Twice A Month Now That Grocery Store Has Closed
Ken Desjardins, owner of Desjardins' Food Basics began his twice monthly free bus transportation program from Capreol to his grocery store on Tuesday, July 11, 2006. A total of eight people took advantage of the service on the first day. Ken expects that the numbers will eventually peak at about 15 to 20 people over the next couple of months. 

For an indefinite period, on the SECOND and LAST Tuesdays of each month, a bus will bring shoppers to Desjardins' Food Basics, absolutely free of charge.  Now that the Capreol Freshmart Store has closed,  there are many people who will have difficulty finding transportation to do their shopping, so Ken has decided to extend this free bus service for as long as there is a demand. 

The bus will pick up at the Capreol Curling Club at 10 a.m. From there it will proceed to the C.N. Yard, Dennie Street , Coulson Street , and then make one stop at Christa Court in Hanmer, before arriving at Desjardins’ Food Basics at approximately 10:30 . The bus will depart from the mall at 12 noon , returning to the same stops. This will give people 90 minutes to do their shopping. Once again, this service will continue on the SECOND and LAST Tuesdays of every month. The next scheduled run is Tuesday, July 25, 2006. 

  

The Action Was As Hot As The Temperature in the Valley East Mixed Slo-Pitch Tournament Held Last Weekend 

The Valley East Mixed Slo-Pitch Association hosted their Annual SPN Molson Qualifying Mixed Tournament during the weekend of July 14 to 16. Play was held mostly at the Centennial Arena Complex. A total of fifteen (15) teams participated in the event. In the photo above, Marley Gladu, of Talbot Automotive, shows excellent form as she pitches the ball to a batter during one of the games on Saturday afternoon. Marley's team also plays in the regular Valley East Mixed League on Sundays.

Aurele Larose, who has been part of the executive for as long as anyone can remember, is shown coaching first base while his team was at bad during the contest. Aurele helped organize the tournament this year.

The Valley East Mixed Slo-Pitch League plays at the Centennial Arena Complex every Sunday afternoon beginning at 4:30 p.m. There are sixteen teams playing at both the recreation and competitive levels. Residents are invited to come out any Sunday and watch the action. New players are always welcome. If you want information about the league, contact the League President, Keith McLeod at 969-5063

  

Combination Locks Now Available At Sixteen Different Locations In The Community Each Week.

You Could Qualify For A Trip To Cuba!

Valley East Lions' Charity Days
Want to send you and a guest on an all inclusive
Trip for 2 to CUBA!!!!
(+$500 in spending cash)

As was announced in The Vision Paper on July 5, from now until September 9th, 2006, a number of Valley East businesses, merchants and organizations will be giving random combination codes to their valued customers.  There are 5000 codes available.

There are 16 combination locks located in various stores/businesses. If you receive an envelope containing a random combination, please bring it to those locations where locks are located. If your combination opens one of the locks, CONGRATULATIONS! You've made it one step closer...

On September 9th, 2006, all lucky winning combination holders (remember there's only a maximum of 16 people who will make it this far!) will be invited to the Centennial Arena as part of our Valley East Lions' Charity Days festivities. (In the event that nobody opens any of the 16 locks, non-winning combinations, which will be retained by the vendors, will be put into a drum, and a winner will be drawn from there.

At the Valley East Lions' Charity Days, each person will be given another random combination code, one of which will open the treasure chest containing a TRIP FOR TWO TO CUBA!!!

Please support your local businesses and come out to try the combinations. If you have any questions, contact Marcel Servais at 969-5898.

Proceeds from this draw will benefit Palliative Care.

Locations of Combination Locks from July 20 to July 26
Chico's Bowl Eco Water North
Speedy Glass Answers Computer Centre
Fantastic Floors Tasse Automobiles
Shop Smart Bran-Kor Trophies & Engraving
Richer's Auto Centre Desjardins' Food Basics
New Hanmer Car Wash Valley Vintner
Neil's Independent Pet Palace
Shear Magic Bright Spot Cleaners
Try out your combinations on the locks located at the above sites. If your combination opens the lock, you are one of the finalists in the Trip To Cuba Contest.
  
Monique Grenon Expresses The Feelings Of Many People In Valley East And Capreol In Her Letter To The Editor of Valley East Today
Monique Grenon is a regular contributor to Valley East Today. She has been involved in many different groups and organizations in the community. Monique has deep roots to the Valley Area, having lived here all of her life. Her grandparents and her mother were also lifelong residents. Therefore, her comments and observations reflect the mood of many local ratepayers in Valley East and Capreol. To see her special feature on Valley East Today, click here>>>>

For all the outlying areas outside of Sudbury, I was happy to hear that finally that our councillors and mayor were going to listen to our problems . But what a joke this is with having Mr. Laughren and his committee collecting our concerns. What's wrong with the people we elected to do this job? Do your job or get out - plain and simple. 

And as for Mr. Courtemanche you have to be the worst. What a joke you are to us. You can't do anything on your own, you are a puppet and only like to get your picture taken. You can't even solve the issues for the small towns so you hire others to do your work and on top of everything you make sure that these issues won't be heard t'il after the election. What a cop out. I hope you leave the mayor position and never return as a councillor because you're no good. 

You should have taken some courses from our old mayors ( Mr. Mazucca, Mr. Plourde, and so many others. These mayors had courage and knew how to stand on their own two feet.  I hope Mrs. Reynolds gets in because she has more courage then you do. At least she's not afraid to speak up, and also takes the time to listen. 

I don't see a de-amalgamation coming soon because the government won't allow it.  But I do hope to see a better system with our tax money. Capreol, Hanmer and all the others have been getting shafted since the amalgamation. And we have been addressing our concerns to the councillors and Mayor for years and nothing was ever done. And now we are saying de-amalgamation and you are all saying hey what's wrong with the small towns around Sudbury. You have kept your eyes closed for too long and now we are fed up. The only two that would address our concerns were Mr. Rivest and Mrs. Reynolds and you made sure that you would ridicule them and try to shut them up. Well I guess they were listening to us but were out voted. 

I hope to see new people as councillors and a new mayor this up-coming election.

Thank you for your letter, Monique. I will be posting it on the web site.

The statements you make are absolutely correct. I have watched Council for the past five and a half years and what I have noticed is that even those Councillors who seem to be on the side of the small outlying towns are not consistent in their approach to the setting of general policies. For example, they will speak up in favour of de-amalgamation and then praise and support initiatives that will take tax dollars and put them in the downtown core. They will talk about and promote the good of the City as a whole during Council meetings and then complain when the needs of their own Wards are not being met. And worst of all, as you indicate in your letter, they have not kept up with what is happening in their Wards and therefore are apparently unaware of the issues and concerns of their constituents. Hence, they have to appoint a committee to go out and talk to the people to find out what is bothering them.

The reason I decided to run for Council of Ward 6 - Hanmer & Val Therese is that I live here and I am tired of being treated like a second class citizen. If I thought our current councillor was representing me well, I would have supported him and stayed out of the race. However, while I have known Mr. Rivest for a long time, and I know he has good intentions, he just doesn't seem to have what it takes to make things happen around the Council table. He just can't seem to find the right buttons to push. I GUARANTEE you that I won't have that problem. There are a lot of questions that should have been asked in the past three years. There have been many times when our councillors should have been more vocal and more aggressive in representing our cause. Instead they "went with the flow" in order to keep the peace, and now look where we are.

I have coached a lot of travelling hockey and baseball teams in my life. When it came time to make the final cuts to pick the players for the team, I had to select the ones who had the ability to get the job done. All of the kids trying out loved the game and all of the kids wanted to score goals and hit home runs and catch the ball, but some kids just couldn't do it as well as others. I believe that is the case with our current councillor. He may be a nice person; he may enjoy being a Councillor; and he may want to represent us for the next four years, but unfortunately, he just hasn't been able to convince me that he has what it takes to get the job done. I commend him for his efforts, but effort alone will not be enough. You have to know how to play the game and be able to execute the appropriate strategies or else we will continue to lose, and that just won't be good enough for Valley East. We are tired of being losers. We want to win a few times too. Just as it was when I was coaching, it wasn't enough for me to pick players who merely enjoyed playing hockey and were nice kids, I needed to select the best players for the team. I needed kids who were hockey players. When residents of Hanmer and Val Therese elect a representative for Ward 6 in November, they know that all of the candidates WANT to be a Councillor, but the people must vote for the one they feel will have the best chance of getting the job done. The voters will decide in the end, and the voters will have to live with their decision. 

Thank you for your continued contributions to this web site. I am looking to your support and to the support of your friends on November 13, 2006. I'm tired of losing too. I GUARANTEE that we will start winning if I am elected to represent Ward 6 - Hanmer & Val Therese.

Robert Kirwan
Publisher of Valley East Today 
and
Candidate for Ward 6 - Hanmer & Val Therese
www.kirwan.ca 

  
Sole Mates Family Footwear Now Has Two Locations To Serve Customers Throughout The Greater Sudbury Area
Rob Cousins, owner of Sole Mates Family Footwear is pleased to announce that he has opened up a new 3600 square foot store at the Rainbow Centre in Downtown Sudbury.

Sole Mates Family Footwear now has two locations in the City of Greater Sudbury . The first store opened in the Hanmer Valley Shopping Centre in the spring of 2003. The decision to expand to Downtown Sudbury was based on several factors.

  “Our philosophy at Sole Mates Family Footwear is based on the fact that we want to establish a long-term relationship with each of our customers. We are not interested in a ‘one-time’ sale. We want our customers to come back to us on a continuous basis, so we give them personalized service and pay particular attention to their individual footwear needs,” explained Cousins. “During the first couple of years we noticed that a growing number of our regular customers were coming from Sudbury . Therefore, I began to look for available sites in Sudbury in order to provide a more convenient location for customers who lived outside of the communities of Valley East and Capreol.”

According to Cousins, the Rainbow Centre offered everything he was looking for in a second location. “The Rainbow Centre has become one of the most popular shopping centers in the City of Greater Sudbury . The management is committed to improving the shopping experience for customers of all ages and it’s overall image has been revitalized as a result of the opening of the Hart Department Store. This is an ideal location for the kind of service we provide to our own customers. The Rainbow Centre is right beside the Public Transit Terminal; it is in the middle of a high density downtown residential area; it is within walking distance of several hotels and motels; and it is in the heart of the downtown business district which contains thousands of office workers from the entire City of Greater Sudbury . On top of that, there is free parking for our customers and I was able to secure one of the prime locations within the Rainbow Centre.”

The initial response from the public since the opening of Sole Mates Family Footwear in the Rainbow Centre has been overwhelming. “Even I didn’t expect the immediate results we are receiving. Everybody we have spoken to is extremely impressed with the layout, the selection, the quality and most of all, the personal service. We will continue to go out of our way to completely satisfy the needs of every one of our customers. Whether you are visiting from out of town, or you are a life-long resident of the Greater Sudbury Area, you can rest assured that you will be given the special treatment you deserve at Sole Mates Family Footwear. That is our guarantee and it is something you can count on.”

For more information please contact Rob Cousins at (705) 969-7549 or (705) 675-7613. You can also visit our web site at www.solematesfamilyfootwear.ca.

  

ON THE LIGHTER SIDE

Being a former math teacher, I just loved this little story. However, as funny as it may be, it is also a little sad. I hope you enjoy it, but at the end don't be surprised if you are not sure whether to laugh or cry.
  
Last week a friend of mine purchased a burger and fries at McDonald's for $3.58.
 
The counter girl took his $4.00 and he pulled 8 cents out of his pocket and gave it to her.
 
She stood there, holding the nickel and 3 pennies. While looking at the screen on her register, my friend sensed her discomfort and tried to tell her to just give him 2 quarters, but she hailed the Manager for help. While he tried to explain the transaction to her, she stood there and cried. 

Why do I tell you this?

 
Because of the evolution of teaching math since the 1960's....
Teaching math in 1960.
 
A logger sells a truckload of lumber for $100. His cost of production is 4/5 of the price. What is his profit?
 
Teaching math in 1970.
 
A logger sells a truckload of lumber for $100. His cost of production is 4/5 of the price, or $80. What is his profit?
 
Teaching math in 1980.
 
A logger sells a truckload of lumber for $100. His cost of production is $80. Did he make a profit?
Teaching math in 1990.
 
A logger sells a truckload of lumber for $100. His cost of production is $80, and his profit is $20. Your assignment, underline the number 20.
Teaching math in 2006.
 
A logger cuts down a beautiful forest because he is selfish and inconsiderate and cares nothing for the habitat of animals or the preservation of our woodlands. He does this so he can make a profit of $20. What do you think of this way of making a living? Topic for class participation after answering the question: How did the birds and squirrels feel as the logger cut down their homes? (There are no wrong answers.)
  
Buying A New House This Year? Check Out Your Options At FANTASTIC FLOORS Before You Move In 
   Ron Pedneault, owner of Fantastic Floors, located in the Valley Bingo Plaza in Val Caron, prepares to discuss some new flooring options with one of his customers who have just purchased a new home in Valley East . The young couple is looking forward to moving into their home at the beginning of August and wanted to make some changes to the existing floors. Here they were going over some of the samples of ceramics and porcelain which are becoming ever popular throughout the entire house, not just in the kitchen and bathrooms.

   According to Ron, “Just about everybody I know who has purchased an existing house makes some changes to the flooring in at least one of the rooms. New home owners want to personalize the house in some way to make sure that the floors and walls are in line with their own personalities, or they just find the old flooring in need of replacement. Whatever the reason, it is always a good idea to change the flooring “before” you begin moving in with the furniture.”

   Ron advises that if you are preparing to move into a new house this summer or fall, it would be a good idea to meet with him to go over the options and plan your renovations to coincide with your moving date. Even if you are still “looking” for that perfect house, stop by and talk about the different kinds of flooring that you can order and get an idea of approximate cost so that you can include floor replacement in your cost calculations at the time of purchase. It doesn’t hurt to talk, and Ron will always find time to give you free advice.

   “You wouldn’t believe the number of people I’ve seen who are moving into homes in the Valley. We knew this community was going to grow, which is one of the main reasons we wanted to open FANTASTIC FLOORS,” stated Ron, who after spending over 30 years working in the flooring business on everything from installing to sales and management, has found that the transition to owning and operating his own store has been extremely satisfying.

   “We will do anything we can to help the Valley grow and prosper. That is why we are participating in the Valley East Lions Charity Days Treasure Hunt,” he explained.

   FANTASTIC FLOORS will have one of the twelve (12) combination locks on site from July 20 to July 26 and again from August 10 to 16. Anyone who has a combination is invited to stop by and see if you can open the lock and qualify for a trip to Cuba .
  
   FANTASTIC FLOORS is also proud to be a sponsor of the “Keep The Spirit Alive Contest” and has provided a runner up prize of $150 towards the purchase of any flooring products in his store. For more information about the “Keep The Spirit Alive” contest, make sure you visit the community web site at  www.valleyeasttoday.ca 

FANTASTIC FLOORS, is open Monday to Wednesday, from 9 a.m. to 6 p.m. ; open late until 9 p.m. on Thursdays and Fridays, and; open until 5 p.m. on Saturdays. 
 
   We also invite you to take a virtual tour of FANTASTIC FLOORS on their web site at  www.fantasticfloors.ca 

2914 Hwy 69 North, Val Caron
In the
Valley Bingo Plaza
897-3567
www.fantasticfloors.c
a 

  
Long Distance Calling????  Interested in Voice Over Internet Technology??? Need Your Computer Repaired???
Edgar Lajambe, is a 30-year old life-long resident of Hanmer. His passion for computers and information technology goes back to a high school co-op placement he had in 1994 with a company called the AMS Group. When he graduated from St. Charles College he discovered that there were a lot of people who kept coming to him for computer repairs and consulting, so he formed his own company, Valley Computers & Consulting.

   When VoIP (Voice over Internet Technology) was first introduced to Sudbury , Edgar saw this as the future of communication and immediately jumped on board; studying everything there is to know about the technology. As a result, he formed another division of his company, called VCCNet.ca Internet Solutions, which deals with long-distance discount calling and the use of the internet for communication purposes.

   Edgar has joined forces with another locally owned firm, Infocom Canada Business Consultants Inc. which operates Valley East Today, a marketing & public relations company which publishes a community web site and weekly online news magazine.

    “The cost of long distance calling has always been a detriment to people living in the north,” Edgar explained when asked why he feels so strongly about the communication services he now provides to the community. “I know so many of my friends and acquaintances who have children or parents living in other parts of Ontario . They would love the chance to talk to them more often by phone, but long distance charges really cut into the budget; especially for seniors who would love to talk to grandchildren, or parents who have children away at university or college.”

   “Once people find out how easy it is to switch over to my plan, and they realize that there is absolutely no risk or long-term commitment – that all they get is the freedom to talk on the phone to anyone in Ontario for as long as they want for one low price of $15.95 a month, they are sold,” Edgar went on.

   Edgar also repairs and programs individual computers for both commercial and residential use. You can drop in and see him at his office in the Hanmer Valley Shopping Centre, or he will come directly to your home or office.

   Whatever you are looking for, give Edgar a call at 670-4039 or you can go to his web site at www.vccnet.ca and see how he can meet your needs.  

  
ELECTION 2006

PREPARING FOR THE 2006 MUNICIPAL ELECTION

The next municipal election for the City of Greater Sudbury will take place on Tuesday, November 13, 2006. 

A lot of things happen during a four-year term. Some are good and some are bad. However, every decision that is made by our municipal council has a direct impact on the lives of people living in Valley East and Capreol.

Please note that Candidates have until 5:00 p.m. on September 29, 2006 to file their completed nomination form. 

It hoped that anyone who is serious about standing for election will declare his/her intention as soon as possible so that we have enough time to fully understand their individual platforms.

CITY OF GREATER SUDBURY 
OFFICIAL ELECTION SITE

READERS MAY SUBMIT THEIR OWN COMMENTS ON THE UPCOMING MUNICIPAL ELECTION BY CLICKING ON THE EMAIL BUTTON BELOW

  

MEET

OUR

SPONSORS

The Valley East Today Weekly Online News Magazine and Community Web Site are being made available free of charge to local residents through the support provided by the following businesses and organizations. 

You are encouraged to take time to visit their web sites, which can be linked by clicking on each of the individual names listed below. 

On behalf of all who are enjoying the feature articles on this newsletter, we express our deepest gratitude to our sponsors.

FROM THE HANMER VALLEY SHOPPING CENTRE
Beswick Denture Clinic
Hart Department Store
VCCNet.ca Internet Solutions
Sole Mates Family Footwear
Desjardins' Food Basics
Pet Palace
The Source by Circuit City
Hanmer Home Hardware
Stan Thomas Solicitor
Drs. Dunlop & Labrecque Optometrists
Lou's Shoe Repair
Valley Plaza Barber Shop
Glamorous You
The Hanmer Valley Shopping Centre


FROM VAL CARON
Hanson Family Dentistry
Heatwave Tanning Salon
Fantastic Floors

FROM VAL THERESE
Ron Gladu Photos
 
FROM HANMER
Masciangelo Motors
 
FROM CAPREOL
Drago Men's Wear
 
FROM SUDBURY
Reliable Security
Masciangelo Motors
Sudbury Rent-A-Home
O'Malley's Rent-A-Pub

ONLINE BUSINESS DIRECTORY

If you are looking for a business in Hanmer or Val Caron, you should be able to find it on the Online Business Directory.  
  

 WELCOME TO PAGE TWO
TUESDAY, JULY 18, 2006

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Published by
INFOCOM CANADA BUSINESS CONSULTANTS INC.
Robert Kirwan, President & C.E.O.
4456 Noel Crescent, Val Therese ON P3P 1S8
Phone: (705) 969-7215    
EMAIL   rkirwan@infocomcanada.com